:root{color-scheme:light;--color-turquesa: #0d9488;--color-turquesa-dim: #0d948814;--color-amarillo: #eab308;--color-amarillo-dim: #eab30814;--color-verde-oscuro: #0d2e2c;--color-fracaso: #5c6f6b;--color-white: #ffffff;--color-facil: var(--color-turquesa);--color-medio: var(--color-amarillo);--color-dificil: var(--color-verde-oscuro);--font-sans: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;--font-heading: "Bricolage Grotesque", var(--font-sans);--font-body: "Syne", var(--font-sans);--font-mono: ui-monospace, "SF Mono", "Cascadia Code", "Roboto Mono", Consolas, monospace;--radius: 18px;--radius-sm: 12px;--shadow-card: 0 2px 10px rgba(13, 46, 44, .06), 0 1px 2px rgba(13, 46, 44, .04)}*{box-sizing:border-box}body{margin:0;min-height:100vh;font-family:var(--font-body);color:var(--color-verde-oscuro);background-color:#f7f9f8;background-image:radial-gradient(circle at 88% 6%,rgba(13,148,136,.16),transparent 45%);background-attachment:fixed;background-repeat:no-repeat}h1,h2,h3,h4{font-family:var(--font-heading);font-weight:700;font-optical-sizing:auto;letter-spacing:-.01em;margin:0}.mono{font-family:var(--font-mono)}button{font-family:var(--font-body);font-weight:700;cursor:pointer}.app-shell{max-width:480px;margin:0 auto;min-height:100vh;padding:20px 16px 48px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:none;border-radius:var(--radius-sm);padding:14px 20px;font-size:15px;font-weight:800;letter-spacing:.01em;transition:transform .05s ease,opacity .15s ease}.btn:active{transform:scale(.98)}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-primary{background:var(--color-turquesa);color:var(--color-white);width:100%}.btn-dark{background:var(--color-verde-oscuro);color:var(--color-white)}.card{background:var(--color-white);border-radius:var(--radius);box-shadow:var(--shadow-card);padding:18px}.card-dark{background:var(--color-verde-oscuro);color:var(--color-white);border-radius:var(--radius);box-shadow:var(--shadow-card);padding:18px}.badge{display:inline-flex;align-items:center;padding:4px 10px;border-radius:999px;font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.04em}.section-title{font-size:13px;font-weight:800;text-transform:uppercase;letter-spacing:.06em;color:var(--color-verde-oscuro);opacity:.55;margin-bottom:12px}.chat-shell{max-width:480px;margin:0 auto;height:100dvh;display:flex;flex-direction:column;background:#fff9}.chat-topbar{flex-shrink:0;padding:14px 16px 10px;background:#ffffffd9;-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);border-bottom:1px solid rgba(13,46,44,.08)}.chat-topbar-row{display:flex;justify-content:space-between;align-items:center}.chat-fase-nombre{font-size:16px;font-weight:800}.chat-timer{font-size:14px;font-weight:800}.chat-timer.chat-timer-urgente{color:var(--color-verde-oscuro);background:var(--color-amarillo);padding:2px 8px;border-radius:999px}.chat-dots{display:flex;gap:6px;margin-top:8px}.chat-dot{width:8px;height:8px;border-radius:50%;background:#0d2e2c26}.chat-dot.chat-dot-completado{background:var(--color-verde-oscuro)}.chat-dot.chat-dot-actual{background:var(--color-turquesa)}.chat-feed{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px}.bubble{max-width:82%;padding:10px 14px;border-radius:16px;font-size:14px;line-height:1.4;font-weight:600}.bubble-huesped{align-self:flex-start;background:var(--color-white);border:1px solid rgba(13,46,44,.1);border-bottom-left-radius:4px}.bubble-recepcionista{align-self:flex-end;background:var(--color-turquesa);color:var(--color-white);border-bottom-right-radius:4px}.bubble-sistema{align-self:center;max-width:92%;border-radius:12px;border-left:4px solid var(--color-amarillo);background:var(--color-amarillo-dim);padding:10px 14px;font-size:13px;font-weight:700}.bubble-sistema.bubble-sistema-positivo{border-left-color:var(--color-turquesa);background:var(--color-turquesa-dim)}.marcador-tramo{align-self:center;font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.05em;opacity:.5;padding:6px 0}.tramo-card{align-self:stretch;border:1px dashed rgba(13,46,44,.25);border-radius:var(--radius-sm);padding:12px 14px;font-size:13px;background:#ffffffb3}.tramo-card-header{display:flex;justify-content:space-between;align-items:center;font-weight:800;cursor:pointer}.chat-bottombar{flex-shrink:0;padding:10px 16px calc(14px + env(safe-area-inset-bottom));background:#ffffffe6;-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);border-top:1px solid rgba(13,46,44,.08);display:flex;gap:8px;align-items:flex-end}.chat-input{flex:1;resize:none;border:1px solid rgba(13,46,44,.15);border-radius:var(--radius-sm);padding:12px 14px;font-size:14px;font-family:var(--font-body);font-weight:600;max-height:100px}.btn-icon{width:44px;height:44px;border-radius:50%;flex-shrink:0;display:flex;align-items:center;justify-content:center;border:none}.btn-hint{background:var(--color-verde-oscuro);color:var(--color-turquesa)}.btn-send{background:var(--color-turquesa);color:var(--color-white)}.objetivo-card{margin:0 16px 12px}.objetivo-grid{display:grid;grid-template-columns:1fr 1fr 1fr;gap:10px;margin-top:10px}.objetivo-campo-label{font-size:10px;font-weight:800;text-transform:uppercase;letter-spacing:.04em;opacity:.5}.objetivo-campo-valor{font-size:13px;font-weight:700;margin-top:2px}.objetivo-campo-valor.pendiente{font-style:italic;opacity:.4;font-weight:600}.hint-bubble{position:absolute;bottom:64px;right:16px;left:16px;background:var(--color-verde-oscuro);color:var(--color-white);border-radius:var(--radius-sm);padding:12px 14px;font-size:13px;font-weight:700;box-shadow:var(--shadow-card)}.factores-card{margin:12px 16px}.factor-bar-track{height:8px;border-radius:4px;background:#0d2e2c14;overflow:hidden}.factor-bar-fill{height:100%;background:var(--color-turquesa);border-radius:4px;transition:width .3s ease}.contexto-card{align-self:stretch;background:#0d2e2c0d;border-radius:var(--radius-sm);padding:10px 14px}.contexto-card-label{display:block;font-size:10px;font-weight:800;text-transform:uppercase;letter-spacing:.04em;opacity:.5;margin-bottom:4px}.contexto-card p{margin:0;font-size:13px;font-weight:600;opacity:.85;line-height:1.4}.informe-score{font-family:var(--font-heading);font-size:56px;font-weight:700;font-optical-sizing:auto;text-align:center;line-height:1}.informe-score-label{text-align:center;font-size:12px;font-weight:700;opacity:.5;margin-top:6px}.informe-linea{display:flex;justify-content:space-between;align-items:center;font-size:14px;font-weight:700;padding:8px 0;border-bottom:1px solid rgba(13,46,44,.08)}.informe-linea:last-child{border-bottom:none}